All orders are dispatched the same day as they are received Monday to Friday and are sent FREE OF ANY POSTAL CHARGE TO ANY UK ADDRESS on a 3 to 5 day day service or sent next working day delivery for just £4.99 per order.
All stock that is listed on our site is held in our purpose built warehouse located in the county of Somerset and is available for immediate dispatch.
We email all customers advising them their order is on its way to them and we provide tracking information.
Deliveries are made using either Hermes 3 to 5 day tracked service or Interlink Express next working day delivery service.
Customers requiring next day delivery should simply select this service from the box adjacent to the size selection box the cost for this premium delivery service being just £4.99.
Our free postage offer only applies to addresses that have a UK Post Code. However we post to almost anywhere in the world at amazingly low prices All EU countries just £4.95 per item and the rest of the world just £10.00 per item.
All payment transactions are made securely using PayPal and you can pay in any currency using your debit card, credit card or a PayPal Account.
Exchanges or Refunds.
FREE EXCHANGES & EASY RETURNS ON ALL PURCHASES returned in an as received condition within 60 days of purchase. (Extended to 60 days so purchasing for Christmas is made easy)
At Quality Walking Boots our aim is to make the return's process as easy and as simple as possible.
If you need to return an item then just email us requesting a postage label. We will then email you a label. You don't need to add any postage charge to this label, simply package your shoes securely and take them to your nearest Post Office.
Get a proof of postage & they will send the shoes back to us.
As soon as the shoes come back we will exchange them for you and return the exchanged item completely free of any postage charge. If you require a refund then we will deduct just £3.50 per item from the original purchase price to cover the return postage costs and the balance will be fully refunded to you.
This free exchange service is limited to once only per order and customers returning unwanted items for a refund, that have aready been exchanged will be charged £3.50 per item for the postage label,plus a further £3.50 per item for the postage cost of returning the original order for exchange.
The customer is responsible for the cost of return unless they use our easy returns system.
We only offer our easy exchange service for UK post Code areas. Outside this area the customer is responsible for returning items to us.
If you wish to send the goods back yourself, please send them to;
Rest & Play Footwear Ltd
Unit 2 Marsh View
22A Marsh Lane